Compliance

Kairos Financials Privacy Policy 

Effective Date: 08/08/2023

1. Introduction 

Kairos Movements Mortgage Services /Kairos Financials is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, applications, and any other means of communication. 

2. Information We Collect

We may collect the following types of information: 

• Personal Information: Includes your name, contact information, social security number, financial information, and other data necessary for mortgage application and processing. 

• Non-Personal Information: Includes data about your interactions with our website, such as IP address, browser type, and browsing patterns. 

3. How We Use Your Information 

We use your information for the following purposes: 

• To process mortgage applications and provide related services. 

• To communicate with you about your mortgage application and other relevant matters.

• To improve our services and website functionality. 

• To comply with legal and regulatory requirements. 

4. Information Sharing 

We may share your information with: 

• Lenders, underwriters, and other relevant parties involved in the mortgage application process. 

• Third-party service providers who assist in processing your mortgage application. 

• Regulatory authorities as required by law. 

5. Your Choices 

You have the following rights: 

• Access: Request access to the personal information we hold about you. 

• Correction: Request corrections to your personal information if it is inaccurate or incomplete. • Deletion: Request the deletion of your personal information, subject to legal and regulatory requirements. 

• Opt-Out: You can opt-out of receiving promotional emails from us. 

6. Data Security 

We take measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security. 

7. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the “Effective Date” at the top of the policy will indicate when changes were made. 

8. Contact Us 

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at: Jodi@kairosfinancials.com. 

9. Consent 

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

 Kairos Movements Mortgage Services Quality Control Policy

1. Purpose and Scope

This Quality Control (QC) policy is established to ensure compliance with all applicable laws, regulations, and industry standards throughout the loan origination process at Kairos Movements Mortgage Services. The scope of this policy covers all aspects of loan origination, including application processing, underwriting, closing, and post-closing activities. 

2. Regulatory Compliance

Kairos Movements Mortgage Services is committed to full compliance with all federal, state, and local laws and regulations governing the mortgage industry. This includes but is not limited to The Florida State Regulations specified by the Division of Consumer Finance.

3. Roles and Responsibilities

The QC Manager is responsible for overseeing and implementing the QC procedures. - Loan Officers, Processors, Underwriters, and Closers are responsible for adhering to QC policies and procedures in their respective roles. - Senior Management is responsible for providing the necessary resources and support to maintain QC standards.

4. Loan Origination Process

This section outlines the loan origination process from application to closing, including key checkpoints for QC. 

5. Documentation and Record Keeping

Kairos Movements Mortgage Services maintains accurate and complete records of all loan origination activities. Records are retained for a minimum of 5 years. 

6. Quality Control Procedures

Regular QC audits will be conducted to ensure adherence to policies and regulations. - Audits may be conducted at various stages of the loan origination process, including pre-funding and post-closing. - Findings from QC audits will be documented and addressed promptly. 

7. Risk Management

Identify potential risks, including fraud, and implement measures to mitigate them. - Implement procedures for the detection and prevention of fraud in loan applications. 

8. Training and Education

All employees receive training on QC policies and compliance. - Training is ongoing to ensure that employees are aware of current regulations and industry best practices. 

9. Communication and Reporting

Any issues or discrepancies discovered during QC audits will be reported to the QC Manager. - Corrective actions will be documented and implemented as necessary. 

10. Vendor Management

Kairos Movements Mortgage Services will monitor and assess the QC processes of third-party vendors, if applicable. 

11. Continuous Improvement

We are committed to continuously improving our QC processes. Feedback and suggestions for improvement are encouraged and will be evaluated for implementation. 

12. Audit and Review

Internal and external audits will be conducted on a regular basis to assess QC compliance. - Audits will be comprehensive and cover all aspects of loan origination. 

13. Penalties and Enforcement

Non-compliance with this QC policy may result in disciplinary action, up to and including termination, and may be subject to legal consequences as defined by applicable laws. 

14. Confidentiality and Data Security

All employees are responsible for maintaining confidentiality and security of customer information.